Quickly assess the DNA of your key trainings to improve your results
Derek Robertson , CEO
(Chartered FCIPD, MCMI, MInstLM, NLP Practitioner and Coach)
Author of The Great Cape Escapade (A Fable about effective meetings)
6 min read
22 October 2021
You want results from your trainings and be the boardroom hero. Here’s a way to improve your measurable results with a nod to CRISPR. CRISPR?
The Netflix documentary Human Nature captivated me. I made some comparisons to achieving improved returns from our clients’ precious training spend. With the greatest respect to the countless researches and gazillions of money to get humanity to where it is today let me summarise.
Humanity is at the point where it can pinpoint and change the exact DNA letter to, for example, cure sickle cell anaemia. To precisely target one letter in 6.4 billion is an awe inspiring development on a par with the wheel.
If you haven’t heard of CRISPR check it out here
Potential for training results
Think of the benefit when you cure issues with participants applying training. For example, you’ve invested £20K in a training programme. It’s essential to business success but you’re nervous that results at work may be in jeopardy.
The DNA of successful training
Our clients and the Robertson Training team have proved over decades the DNA of measurable training results. Success, that’s repeatable over and over again, is down to nine areas. Jump straight to the simple training results DNA assessment if you wish here. Meantime, here’s the dope on each one.
#1 Forensic needs analysis
“Something on assertiveness” is like the detective declaring with pride someone attending the World Cup final did it. Success starts with using the initial “Something on assertiveness” to then answer these questions:
- What specifically is the desired capability?
- What specifically is the current capability?
- What specifically is the gap between the two?
- What is the recommendation for how best to bridge the gap?
#2 Line manager as partner
The line manager provides the environment for:
- Participants to give their best to the training
- Opportunities to apply back at work
- Support, challenge and quality feedback
If line managers are posted missing in the process, measurable results become random chance. It’s why world leaders like Kirkpatrick partners encourage signing on as well as signing up to a programme.
#3 Participants vivid about success
Like elite athletes the more vivid participants are about what success means for them the more likely of that success. Too many participants arrive at training as cold as the Alaskan tundra.
#4 Reasons to apply
The age old “What’s in it for me”. Or as Lex McKee would encourage us, “Tune in to WII fm”.
Applying training is a like learning to swim. It takes risk, effort and failures on the road to success. Why would organisations think participants will ‘go there’ without compelling reasons? I don’t mean ‘You're fired’. I mean how will they benefit.
My 50 metre breast stroke resulted in a certificate, a lapel badge and a fiver from my Dad (it was 1974!).
#5 Training designed for adults
Sadly I see the training world full of training designs that pile in content with a discussion and activity if there’s time. Instead of skilled facilitators the deliverer is a presenter who loves the spotlight. Yet we’ve known for decades the science and art of helping adults learn quickly. For example to learn a new language to degree level in under 20 days. Yet business training remains with the flawed logic of participants as empty vessels waiting to be filled instead of creative, complex adults with loads of experience to bring to their training.
#6 Supporting workplace action
It’s self-evident that without support back at work the training will fade for all but the 5% who are self-motivated anyway.
#7 Consequences for not applying
You invest in a flagship programme to achieve desired results that’ll sustain or grow the business. Why then wouldn’t you have consequences for participants not applying the learning? It’s a legitimate lever to workplace action.
#8 Celebrating measurable results
Participants and organisationally it’s trumpet blowing time.
#9 Closing the loop
Returning to the design and engage the stakeholders from participants, line managers and HR. Thank people, publish the feedback and bank all the organisational learning about what worked and didn’t for next time.
- Look at each of the nine ingredients of your training success DNA
- Engage others in your discussions
- Once an aspect works, it’ll work for all future trainings
If you do just one thing, commit to a forensic needs analysis. It’s the foundation.
Your next action
Check out the following free resources and downloads to help you:
- Training results DNA assessment and planner
- Take the stress out of securing leadership training budget
- Six secrets to choosing a quality training provider
- Five useful tips from the experts to get passed “No”.