Sometimes you need to ‘squeeze that spot’ and have those difficult conversations. It’s a top three training need in UK managers. This workshop has already helped thousands of people improve their results. You will reverse the delay, stress and nervousness by learning all you need to be calm, direct, and achieve a quick return to full productivity.
Dealing with difficult situations (1-day)
To improve your capability to deal with your difficult situations.
“I found it very useful and it has increased my confidence in dealing with difficult people in a variety of situations, not just my job.”
“The course was really engaging and has given me practical skills to tackle challenging conversations.”
Senior manager, IT
By the end of the workshop you will be able to:
To supercharge and get even quicker results you can add one or more of these options.
If you do not meet the training objectives after completing the required activities, we will give you twice your money back. No question.
Chartered FCIPD : Chartered Fellow of the Institute of Personnel and Development • MCMI : Assessed member of the Chartered Management Institute MInstLM : Member of the Institute of Leadership and Management • NLP : Neuro-linguistic Programming Coach and Practitioner Trained by American Board of NLP