Providing great customer service helps deliver results and gives enormous personal satisfaction to the people who are skilled in it. Who doesn’t want to improve their reputation? Our customer service training gives people the skills, knowledge and desire to be consistently awesome at delighting their internal or external customers.
Delighting customers (1-day)
To increase your desire and delivery of consistently high customer service.
“Very well prepared workshop with positive outcomes in helping to deliver a better service.”
Team leader, Facilities
“Great course allows you to stop and think about how you will respond to certain circumstances.”
Account manager, Financial services
By the end of the workshop you will be able to:
To supercharge and get even quicker results you can add one or more of these options.
If you do not meet the training objectives after completing the required activities, we will give you twice your money back. No question.
Chartered FCIPD : Chartered Fellow of the Institute of Personnel and Development • MCMI : Assessed member of the Chartered Management Institute MInstLM : Member of the Institute of Leadership and Management • NLP : Neuro-linguistic Programming Coach and Practitioner Trained by American Board of NLP