Meet The Team

Meet the team

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Derek Robertson - Managing Director 

A three-decade award winning veteran of people development across sectors and countries who now concentrates on partnering ROBERTSON with ambitious clients who also believe engaged people do great things.


•In people development since 1990

•HR Manager

•L&D Manager

•Shortlisted HR Professional of the year 2000

•Business owner: founded Robertson Training 2001

•Commissions across Europe for CIPD and private clients

•Passionate about helping engaged people to do great things


1.Chartered FCIPD – Chartered Fellow of the Chartered Institute of Personnel and Development

2.Certified NLP Practitioner

3.Certified NLP Coach

4.Accredited Kirkpatrick Partners New World Evaluation Model

5.MCMI (Assessed Member of the Chartered Management Institute)

6.MInstLM (Member of the Institute of Leadership and Management)

7.Certified Everything DiSC® trainer

8.Accredited Lencioni ‘The Five behaviours of a cohesive team’

9.TMS facilitator

10.Assessor awards

11.SVQ in Business Planning

Significant projects

Leading Robertson Training from a job to a SME

Coca Cola Hellenic (Athens and Vienna) qualifying their HR and Training professionals 2008- 2010

European Central Bank (Frankfurt) HR qualification (2009)

Designing and leading HR and Training qualifications for DPG (2010-2014)

Designing leadership programme for Stirling Council (2017-2020)

Directing skills and leadership training People’s Postcode Lottery (2014-2018)

CPD activity

Studying adult learning great practice

Learning Simon Sinek’s take on modern business and routes to success

Audible books aficionado on marketing

Biographies of outstanding leaders

Spotting good leadership practice in films

Sourcing global good practice in chairing meetings

When not getting results for clients

Bannockburn Amateur FC committee member

Attends Cineworld weekly



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Elaine McGown - Operations & Finance Director 

A customer service star now driving ROBERTSON’s operations and our budget.


• In people development since 2014
• Top performer two years running for a large insurance company
• Awards for outstanding customer service
• Passionate about helping engaged people to do great things


HNC in Business

Significant projects

Operational management for a Leadership programme over 4 locations
Project management of all internal business operation and sales manuals
Management of Robertson Training’s cash flow and expenditure

CPD activity

Specific business books to support finance and operations
Shadowing our MD at client meetings

When not getting results for clients

Music concerts 
Walking her dog Belle  
Organising events for herself and friends



Anna Bell - Client Partner

A CIPD qualified, business partner facilitator with specialisms in coaching and resilience.


• In people development since 1992
• Operational Manager in a challenging corporate environment
• L&D Manager
• Change Manager on transformation programmes – focusing on the ‘people’ aspects of change
• Facilitator and Coach
• Winner of Standard Life ‘Developing Leader’ award 2015
• Business owner 2015-present
• Passionate about spotting and unlocking potential
1. Associate of the Chartered Institute of Personnel and Development
2. Certified NLP Trainer, including trainer membership of the Association for NLP
3. Certified NLP Master Practitioner
4. Certified Clean Language Practitioner (Foundation Level)
5. Accredited Prosci Change Management Practitioner
6. Accredited Emotional Intelligence Coach – internal programme at Standard Life

Significant projects

Facilitating leadership development and coaching programmes (2011-present)
Developing leadership programmes for various clients (2015-present)
Co-design of The Resilience Game for Robertson Training (2018)
Training on Everything DiSC®, ILM Coaching, and Advanced Coaching skills
Various speaking engagements on Resilience, NLP, Mindfulness and Wellbeing including work with Midlothian Council and University of the West of Scotland
Development programmes for entrepreneurs, non-profit organisations, and carers (2016-present)
Design and delivery - NLP Practitioner Programme (2018)

CPD activity

NLP programmes and research – ongoing attendance at least once a year
Continued development of Clean Language skills and active in the Clean Language community
Association for Coaching member
Meditation Teacher’s Diploma to support Mindfulness, Resilience and Wellbeing programmes
Blogging and workshops to consolidate and share learning on topics like resilience, mindset, time management, and NLP
Studying neuroscience
Learning Social Media skills

When not getting results for clients

Writing and blogging
Reading for self-development
Volunteer Facilitator for Action for Happiness ‘Exploring What Matters’ course
Mum to two teenagers, wife and carer to Alan
Walking with my dog
Cooking, baking, and art
Music – especially live rock music



Nikki Cinderey - Facilitator

Another CIPD qualified team member with over 15 years of experience, delivering our programmes through our Simple, Creative, Enjoyable approach.


• In people development since 1998
• Training business owner (2014-2018)
• Commissions throughout UK and Europe for public sector and private clients
• Facilitator and coach
• L&D Consultant
• Training and Development Manager
• Passionate about adding organisational value through developing engaged, skilled and motivated people
1. Associate of the Chartered Institute of Personnel and Development
2. Accredited Everything DiSC® trainer
3. Accredited Lencioni ‘The Five behaviours of a cohesive team’ trainer
4. NLP Diploma (and Practitioner student)
5. British Institute for Learning & Development TAP Diploma in Learning & Facilitation Skills (NVQ Level 5)
6. Stonebow Group Training Certificate
7. NVQ Training & Development (Levels 3 & 4)
8. COSCA Certificate in Counselling Skills
9. Transactional Analysis (TA) 101 Certificate

Significant projects

Facilitation of Stirling Council Leadership programme (2018)
Skills and leadership training People’s Postcode Lottery (2017-2018)
Skills and leadership training Sportscotland (2017-2018)
Facilitation of Leading Successful Change programme NSS (2017-2018)
Delivery of Keynote speaking and facilitated session on Resilience Top 100 Leaders of a Fortune 500 Company (2017)
Consultation, Design and delivery of a Senior Leaders team-building event Hanover Housing (2017)
Consultation, design and delivery of Performance Management programmes for Scottish National Galleries and Kingdom Care & Support (2017)
Consultation and Facilitation of UK-wide “The Difference is You” programme Argos (2015-2017)
Facilitation of UK-wide “Sales through Service” recruitment programme Army Recruitment Group (2015)
Facilitation of UK-wide Induction programme Royal Mail Group (2015-2016)

CPD activity

TED talks and specific business books to support projects
Coaching, Mindfulness, NLP and CPD events
Monthly NLP Grapevine Practice Group
NLP Student

When not getting results for clients

Samaritans Listening Volunteer, Mentor and Trainer
Mum to Adam (age 8) and Amy (age 5)
Music concerts
Running events for charity: Edinburgh Half Marathon 2016 and Edinburgh Kilomathon 2016/17/18 for Macmillan Cancer Research


Belle - Morale and Security Officer

A four year old (28 in dog years) who is responsible for team members morale and office security. 


•Providing puppy therapy since October 2015

•Semi-finalist for cutest dog in a calendar competition.

CPD activity

In training not to bark unless there is an intruder.

When not getting results for clients

At the local park playing with a ball

Going long walks

Mooching for scraps